United Airlines 2.0: Your Journey, Redefined

UX Design
project type
UX Design
project year
2024
My role
UI / UX Designer
Tools
Figma, United, GitHub
Client
United Airlines

Project Description

This project aimed to redesign the United Airlines app to create a more intuitive and visual flight booking experience. By transforming how ticket options are presented—highlighting pricing, time duration, and fare types in a clear, interactive way—the goal was to help users quickly find the best option for their budget without navigating dense, spreadsheet-like details. The redesign enhances accessibility and decision-making, making the booking process smoother and more user-friendly. Note: This is an independent school project and not an official collaboration with United Airlines.

My Contribution

This was an individual project completed within a 3-week timeframe. I redesigned the United Airlines app to improve the flight booking experience by introducing three key enhancements:

  • Visualized Ticket Comparison – A streamlined interface that presents pricing, time duration, and fare types in a clear, interactive format, reducing the need to scan dense spreadsheets.
  • Budget-Friendly Recommendations – A system that suggests the best ticket options based on user preferences, making it easier to find flights that balance cost and convenience.
  • Step-by-Step Booking Guide – A reimagined booking flow that visually guides users through the process, ensuring clarity and ease of use at every step.

The redesign optimized the flight booking experience within the United Airlines app by making ticket selection more intuitive and visually accessible. The Visualized Ticket Comparison feature streamlined how users compare pricing, time duration, and fare types, eliminating the need to sift through dense spreadsheets. Budget-Friendly Recommendations helped users quickly identify flights that fit their needs without extensive manual filtering. The Step-by-Step Booking Guide enhanced clarity, ensuring a smoother and more user-friendly booking process. These improvements aimed to make flight selection more efficient and accessible, positioning the app as a more intuitive and traveler-centric platform.

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